FAQ
Answers to common questions about our features, data and more!Account Related
- Can I sign up for an account with a non business email domain?
- Does my free trial renew automatically?
- Will I be billed monthly or annually?
- How do I reset my password?
- How do I log into my University Account?
- How do I increase my number of downloads?
CB Insights Research
- Why am I not able to see the content of a research brief I click into?
- Can I reproduce the data that I see in CB Insights research?
- What happens if I can't attend a Briefing that I've registered for?
- How can I bookmark CBI research within the platform?
- Is CB Insights research downloadable?
- How do I receive the CB Insights Funding Flash emails?
Platform Functionality
- What does cloning a Collection do?
- What is 'Other' in deal search (investment stage)
- Do all company profiles have a Mosaic Score?
- How can I add/update my company profile?
- Can I delete a private Collection?
- How do I add all table pages to a Dossier PDF?
Questions about our Data
Additional Articles in FAQ
- Still need help? Reach out to your dedicated Customer Success Manager. If you aren't sure who your Customer Success Manager is, call 212-292-3148 or... Updated: February 21, 2019