What happens if my CSV file that I've downloaded doesn't open properly?

If you're ever having problems opening up a CSV file that you've downloaded, it's likely due to a setting in your current set up.

For Example, Excel in Europe uses semicolons instead of commas as list separators, which results in a CSV file downloaded from CBI opening in one column rather than separate columns. 

To make changes to how these files open, please follow the steps below: 

  1. Open up a new workbook/blank sheet. Go to File > Import to open this menu, where you can select CSV

  2. Once you click Import you are asked to pick the file, then this pops up:
    1. Set the Data Type to "Delimited"
    2. Set the File Origin field to "Unicode (UTF-8)"
    3. Then click Next

  3. Ensure that Tab and Comma are checked, then click Finish

  4. Click OK in this menu, and you're done!

Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! 🙏🏽